Exporting or deleting your data

Your data is yours. From your settings you can:

• Export a complete copy of your catalog, stock history, and suppliers as a file
• Permanently delete your store and all its data (this cannot be undone)

To delete your store, open Settings → Profile and scroll to the Danger Zone at the bottom. Only the store owner sees it. Choose what happens to your account, then type your store’s name to confirm:

• Delete this store — keep my account: removes the store and all its data; your login stays active so you can open a new store later (you’ll be signed out to finish).
• Delete this store and switch to a Shopper account: removes the store and its data, and turns your account into a SeaChange Shopper — you keep your login, saved favorites, and shopping lists.
• Delete this store and my entire account: removes the store now, and permanently deletes your whole SeaChange account.

Either way, deleting the store is immediate and irreversible. It removes your entire catalog, all stock history, suppliers, alerts, connected integrations, team members, and your public profile.

Deleting your whole account has a 30-day grace period: your account is deactivated right away, and permanently erased after 30 days. Sign back in any time before then to cancel (your store won’t return). You can also delete your account from your personal Account settings if you don’t own a store. We keep only a minimal, de-identified record required by law — nothing that identifies you.

See how your data is handled for the full policy, or email support@seachangelocal.com if you need help.