Privacy Policy
Last updated: May 2026
What we collect
From store owners:
- Name, email address, store name, location
- POS integration credentials (stored encrypted; we do not store payment data)
- Inventory data synced from your POS system
- Usage data (feature usage, alert interactions)
From shoppers:
- Email address (if you create an account or join the waitlist)
- Search queries and location data (ZIP code or approximate GPS, with permission)
- Device type and session metadata
Automatically:
- Standard web analytics (page views, session duration) via PostHog
- We do not use third-party ad tracking.
How we use it
- To operate the Service (sync inventory, send alerts, power search)
- To improve the product (usage analytics, A/B testing)
- To contact you about your account or updates to the Service
- We do not sell your data. We do not share it with advertisers.
Third parties
We use a small number of trusted services to operate SeaChange Local:
| Service | Purpose |
|---|---|
| Neon | Database hosting |
| Vercel | Application hosting |
| Resend | Transactional email |
| PostHog | Product analytics |
Each is bound by its own privacy policy. We do not grant them rights to use your data for their own purposes.
Data retention
We retain account data for as long as your account is active. If you close your account, we delete your personal data within 30 days, except where we're required to retain it by law.
Your rights
You can request access to, correction of, or deletion of your data at any time. Email us at privacy@seachangelocal.com. We'll respond within 30 days.
Cookies
SeaChange Local uses cookies for session management and analytics. We do not use cookies for advertising. You can disable cookies in your browser settings; some features may not work correctly if you do.
Contact
Privacy questions: privacy@seachangelocal.com