Help Center

Getting started

• Getting started with your storeCreate your account, set up your store, and add your first products in a few minutes.

Inventory & products

• Adding & editing productsAdd a product with its barcode, price, supplier, category, tags, and expiry date.
• Importing your catalog (CSV)Upload a CSV exported from Square, Shopify, or QuickBooks — or use our template.
• Managing stock & adjustmentsAdjust stock with a reason — received, sold, counted, returned, or damaged. Every change is logged.

Integrations

• Connecting Square or ShopifyTwo-way sync keeps your SeaChange and POS/online inventory in step automatically.

Alerts

• Low-stock & expiry alertsSet per-product thresholds and get a daily email digest when stock is low or items are expiring.

Analytics

• Understanding your analyticsSee units sold, revenue, sell-through rate, and which products move (or do not).

Your public profile

• Going live in local search (your public profile)Complete a short checklist to unlock your public store profile so shoppers can find you.

Your team

• Inviting your teamInvite staff by email and set their role — Owner, Manager, or Staff.

Your data

• How is my data handled?You own your data. It is isolated to your account, never sold, and you can export or delete it anytime.
• Exporting or deleting your dataDownload a full copy of your data, or permanently delete your store — anytime, self-serve.

About SeaChange

• What is SeaChange Local?A free inventory tool for independent health & wellness retailers — and a way for nearby shoppers to find you.
• Who is SeaChange for?Independent health & wellness SMB retailers in the United States.
• Is SeaChange really free?Yes — the inventory tools are free to use. There is no charge and no card required to start.
• Getting help & contacting supportBrowse these help articles, or email our team — we respond quickly.

For shoppers

• Finding products near youUse Find Local to see which nearby independent stores carry the product you want.