Help Center/Inventory & products

Importing your catalog (CSV)

Upload a CSV exported from Square, Shopify, or QuickBooks — or use our template.

Importing is the fastest way to get your whole catalog in. SeaChange auto-detects the format of files exported from Square, Shopify, and QuickBooks Online, and also accepts our own template.

  1. Go to Inventory → Import CSV (or download our template first).
  2. Upload your file — we detect the format automatically.
  3. Review the preview of the first rows and any flagged issues.
  4. Confirm the import. Duplicate products are skipped by default.

💡 Malformed rows are reported with the row number and reason; the valid rows still import. You can re-import anytime.

Still need help?

Email our team — a real person will get back to you.

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